Support Order Coffee Button
[OnePlan should have a button (like the help button) that would let you order coffee from the nearest location. I saw this once in Everquest where you could order a coffee and I think it would help.]
Agent team is working late and they are tired, but the ticket queue is too high for any of them to leave and get coffee. This button would allow for a quick click, confirm, and order without having to leave your desk. Customizable order templates for each employee would also be amazing!
This is critical for our business as our agents get very hungry which affects their productivity and our customer satisfaction score.